Custom Orthotics

Free Exam

Common Foot Problems

FAQ’s

Shoe Fitting


Frequently Asked Questions

Your store has a certified pedorthist. Just what does that mean? 

A certified pedorthist is a specialist who uses footwear (insoles, orthotics and shoes) to prevent and treat common foot problems. The key is properly fitting and adjusting the shoe and insole to perfectly match your feet and how you use them. 

Is there a charge to speak to the pedorthist? 

No. The exam and consultation are free. 

What is an orthotic?

Orthotics are custom insoles for your shoes that are handmade from an actual mold of your feet. This ensures they fit perfectly and provide the support, stability and alignment necessary to eliminate the pain and discomfort of common foot ailments. 

I am 33 years old and very active. I thought orthotics were only for seniors or people with serious health issues.

There is no age limit on who can benefit from orthotics. As a matter of fact, many professional and Olympic athletes wear custom orthotics to prevent injury and improve performance. While all orthotics start with a mold of the feet, each pair is made specifically for the person who will wear them – and how he or she will use them. 

What is the most common ailment your pedorthist deals with? 

By some estimates, over 70% of Americans have a tendency to pronate too much when they walk or run. This means their feet roll over and their arches tend to flatten. While some pronation is normal, excess pronation often leads to problems. The most common is Plantar Fasciitis. This causes severe heel and arch pain. 


If I get custom orthotics, do I need special “orthopedic” shoes to wear them in?

No! Most quality shoes today come with removable insoles so they can be readily adapted to orthotics. At the fitting appointment, we ask you to bring your favorite shoes to make sure they are compatible. Also, almost every shoe in our store will work with orthotics. Note we do not even sell ugly orthopedic shoes!

Can I switch my orthotics from one pair of shoes to another?

Yes – as long as all the shoes have removable insoles. 

Is it possible I need orthotics for certain shoes and not others?

Yes. Every brand of shoes has a different shape and level of support. Some quality shoes, when properly fitted, may provide the support you need without orthotics. 

Does everyone with foot problems need custom orthotics? 

No. Many of our customers simply need properly fitted shoes to relieve their discomfort. Others may require an “over-the-counter” insole or minor shoe adjustment for added support. However, many people do benefit from the ultimate alignment and support that are available only with custom orthotics. 

What about Plantar Fasciitis? I have heard that everyone with PF needs orthotics. 

While often the case, it is not always true. Many who suffer from PF can fix it with premade insoles along with stretching, icing and some other tricks we will teach you. 

 

I am no jock, but I am on my feet all day at work. I keep buying shoes that claim to have more cushioning, but they don’t seem to help. Why not? 

Cushioning alone does not guarantee comfort. Support, alignment and stability all play a role in pain relief. You should consider an appointment with our certified pedorthist.

I used to love my flip flops, but lately they kill my feet after an hour or so. Do I have to give them up?

Frankly, most flip flops are not healthy for your feet. However there are a few quality brands that provide great support – and those are the only ones we sell. We can fit you in a pair that will let you fall in love all over again!

What is the difference between the premade insoles you sell and the ones I see at the drugstore for $12? 

Design, durability and results! The ORTHAHEEL premade insoles we carry are in a different league than drugstore brands. Designed by top podiatrist, Dr. Phillip Vasyli, ORTHAHEEL insoles are the highest quality available. The only thing better are custom orthotics handmade from a mold of your feet. 

My 12-year old who loves sports has been complaining of foot pain. I know he is hard on his feet but he just seems too young for orthotics! 

At that age, it is unlikely he needs custom orthotics. However, now is the time to take action that will prevent more serious problems later. He should see a certified pedorthist for an exam. 
 
            

    
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